目录
引言 .............................................................................................................................................................................................2
开始行动 .....................................................................................................................................................................................2
知识库内容的选择 .....................................................................................................................................................................3
创建用例 .....................................................................................................................................................................................3
确定设计格式 .............................................................................................................................................................................5
颜色 .............................................................................................................................................................................................5
字体和大小 .................................................................................................................................................................................6
留白空间的使用 .........................................................................................................................................................................6
关键信息 .....................................................................................................................................................................................6
设计知识库信息架构 .................................................................................................................................................................7
每一页都是第一页 .....................................................................................................................................................................8
知识库中的可搜索性 .................................................................................................................................................................9
搜索引擎优化 .............................................................................................................................................................................9
知识库品牌声音、调性和风格 ...............................................................................................................................................10
风格的关键要素 .......................................................................................................................................................................11
品牌声音 ...................................................................................................................................................................................11
学会多媒体的使用 ...................................................................................................................................................................11
屏幕截图 ...................................................................................................................................................................................11
屏幕录制 ...................................................................................................................................................................................12
图表和流程图 ...........................................................................................................................................................................12
动图 ...........................................................................................................................................................................................13
视频 ...........................................................................................................................................................................................13
知识库平台 ...............................................................................................................................................................................13
雇佣技术写手 ...........................................................................................................................................................................14
决定编写顺序 ...........................................................................................................................................................................15
创建文档过程 ...........................................................................................................................................................................16
总结 ...........................................................................................................................................................................................16
关于我们 ...................................................................................................................................................................................16
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